Practical information

Choose a platter in Our platters or build your own, add it to the cart, then choose the pickup date and time slot. Payment is made online, in full, when you order.

Online, by the day before pickup at the latest. For the same day, call us on +33 7 57 83 81 09. Some products need more notice: this is shown on their page.

Yes, up to 2 hours before the chosen time slot, by calling us on +33 7 57 83 81 09. Holiday orders follow special rules, described in our terms and conditions of sale.

Our platters are prepared to order with fresh products, which depend on deliveries. If a product is missing, we contact you to agree on a replacement, a cancellation or a refund: no product is replaced without your agreement.

Payment is made online, on the secure checkout page: bank card (Cartes Bancaires, Visa, Mastercard, Maestro, American Express) or Apple Pay on compatible devices. You can also pay with an L’Écailler Cypriannais gift card by entering its code at checkout.

No, not for now: online orders are collected at the shop, 28 avenue du Roussillon in Saint-Cyprien.

At 28 avenue du Roussillon, in Saint-Cyprien, at the time slot chosen when ordering. Pickup days and hours are on the Opening hours and pickup page.

Yes. Wine is collected at the shop before 10 pm, on presentation of an ID: the sale of alcohol to minors is prohibited, and without proof of age the wine cannot be handed over.

The list of allergens in our products is on the Allergens page. If in doubt, call us before ordering.

The oysters on our platters are opened and laid out: enjoy them the same day, within the hours following pickup. Keep them in the fridge in the meantime.

Shellfish opened when the platter is laid out (mussels, dog cockles, carpet shell clams, warty venus clams, sea urchins) are eaten the same day. Whelks, served cooked, keep for up to 24 hours after pickup, in the fridge.

The shrimps, langoustines, brown crab, lobster and spiny lobster on our platters should be eaten on the day of pickup, or no later than 24 hours after, kept in the fridge. Even if these products sometimes carry a later use-by date, this is our advice for enjoying them at their freshest.

Watch an oyster shucker’s technique for opening an oyster quickly, cleanly and safely: watch the video on Instagram.

You choose an amount (€10, €25, €50 or €100) and the card is sent by e-mail with its code, to the recipient or to you. It can be used at the restaurant and for takeaway, and is valid for 1 year. At the restaurant, it is used in one go: any unused amount is not kept. Give a gift card.

The Club de l’Écailler is free, with a customer account. You earn 1 point per euro spent and 50 points when you sign up. From 300 points, you get a €15 voucher to use on an order. The details are in our terms and conditions of sale.

Yes: weddings, companies, towns and associations, anywhere in the Pyrénées-Orientales, on quotation. Everything is explained on the Events page.

By phone on +33 7 57 83 81 09, or in writing from the Contact page.